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Privacy Policy

At TDC Auto, we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our auto repair shop. By using our services, you agree to the practices described in this policy.

1. Information We Collect
We collect only the information necessary to provide our auto repair services, including:

  • Personal Information: Name, phone number, email address (e.g., when you contact us at office@tdcautoshop.com), and mailing address (if provided).

  • Vehicle Information: Details about your vehicle, such as make, model, year, VIN, and service history, to perform repairs and maintenance.

  • Payment Information: Details related to in-person payments (e.g., credit card or cash transaction records) made after services are completed.

  • Service-Related Information: Information you provide about your vehicle’s issues or repair preferences.

2. How We Collect Information
We collect information directly from you when you:

  • Schedule a service or contact us via phone at (856) 663-0460 or email at office@tdcautoshop.com.

  • Visit our shop at 6508 Westfield Ave, Pennsauken, NJ 08110 to discuss or receive services.

  • Provide payment in person after service completion.

3. How We Use Your Information
We use your information to:

  • Provide and manage auto repair and maintenance services.

  • Communicate with you about your appointment, service updates, or follow-ups.

  • Process in-person payments and maintain transaction records.

  • Comply with legal or regulatory requirements, if applicable.

  • Improve our services by analyzing service trends (e.g., common repairs).

4. How We Share Your Information
We do not sell, trade, or share your personal information with third parties, except in the following limited circumstances:

  • Service Providers: We may share information with trusted vendors (e.g., parts suppliers or payment processors) solely to complete your repair or process your payment.

  • Legal Requirements: We may disclose information if required by law or to protect the safety, rights, or property of TDC Auto or others.

  • Business Transfers: If TDC Auto is sold or transferred, customer information may be shared as part of the business transaction, subject to confidentiality protections.

5. Data Storage and Security

  • We store your information in secure physical or electronic systems (e.g., paper records or basic computer systems) accessible only to authorized TDC Auto staff.

  • We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including secure storage and staff training.

  • Payment information is handled securely during in-person transactions, and we do not store sensitive payment details (e.g., full credit card numbers) beyond what is necessary for processing.

6. Retention of Information

  • We retain your personal and vehicle information only as long as necessary to provide our services, maintain service records, or comply with legal requirements (e.g., tax or warranty purposes).

  • Typically, we retain customer records for 5-7 years after your last service, after which they are securely destroyed.

7. Your Rights and Choices

  • Access and Correction: You may request to review or correct your personal information by contacting us at (856) 663-0460 or office@tdcautoshop.com.

  • Opt-Out: If you receive communications from us (e.g., service reminders via email), you may opt out by replying with an unsubscribe request or contacting us directly.

  • Questions or Concerns: For any privacy-related inquiries, please reach out to us at the contact details below.

8. Third-Party Interactions
TDC Auto does not operate an online payment system or website for data collection. If you interact with third-party platforms (e.g., review sites or social media) mentioning TDC Auto, their privacy policies apply to any data you share on those platforms.9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be available at our shop or upon request. The effective date of this policy is August 9, 2025.10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:

We are committed to addressing your concerns promptly and professionally.

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